24 Hour Live Chat Service Launches in Taiwan
Taiwan - Taiwanese company Sinyi Realty launches 24 hour live chat customer service
Taiwan is a global hub of technological products, and since
people there lead busy lives, "24-hour service" is emerging as a
new culture, according to Sinyi Realty, a real estate company in
Taiwan.
According to a survey conducted by Sinyi, since its 24-hour
online service launched, even in the late night or early
morning, there is up to 60 percent of the surveyed hunting for
houses.
Among them, 47.2 percent happens between 5 pm to 1 am, and 12.5 percent falls in the early morning.
Moreover, the most
popular consulting period falls between 9 pm to 11pm, when
realty branches are out of service.
Jasmine Yeh, the PM Manager of Sinyi Realty, said:
"Increasing international talents and business interactions help
bring in housing demands in Taiwan. These needs are reflected in
the rise of 24-hour online services. 1.9 percent users of
Sinyi's online service system are from overseas, and 63 percent
overseas users come from China."
"Online service is the most suitable for those who dislike
consulting salesmen face to face. Sinyi's online service
provides a virtual platform for users to interact with agents
directly, and the precise matching fulfills the needs of
customers and increases the opportunity of making deals." Yeh
added.
Info: Jasmine Yeh, PM Manager, Internet Service Division, Sinyi
Realty.
Tel. +886-2-2755-7666 Ext. 2323.
